Wednesday, 17 November 2010

So, now I'm a little peeved

You know how it is, Gentle Readers, you see a bargain, you impulsively jump in & buy, and then, wham, you get stung at the end, so that the actual bargain ends up costing you more than it would if you'd just bought the damn things outright.

This has just happened to me.  I bought a bunch of stuff from an Etsy seller who advertised herself as 'going out of business'.  OK, so she's keen to get rid of her stock.  Yup, no issue with that, and the things were quite nice.  So I bought a lot.  Quite a lot.  They're useful, they last forever, they don't take up much space.   They're hard to get here.  Enough justification, I would have said.

Anyway, they arrived, 12 days after I ordered them. From the States to here, that's OK.  I can deal with that.  However, what I can't deal with is the absolutely total dishonesty of charging me $22 to ship something that cost her $4.80 to ship.  I've been buying stuff from Etsy and the internet for some years now, and without exception, my sellers have refunded overpayment of shipping.  I even had a refund of shipping costs within Australia just last week, and that was about $2.00 - something I would not have batted an eyelid over.  But $17.20?  That's five cups of coffee and a biscuit!  That's two day's lunch money.  That's 15 minute's parking at Sydney rates.  That's definitely refundable.

So, anyway, I thought I'd have a look at her feedback.  Silly me, of course I should have done this first, but who does?  I've always had such a good positive experience with every other Etsy seller that it didn't even occur to me that somebody would rip me off.  Anyway, there was quite a lot of negative and neutral feedback, and a number of comments about the shipping costs being outrageous... Guess that should have alerted me.  I've never seen any Etsy seller with less than a 99% positive rating before.  Silly silly me.

Anyway, I did a bit more digging.  Her shop has been 'going out of business' since August 2008.  How long?  Yes, Gentle Reader, August 2008.  What should that have told me?  She's picked on a great way to get people into her shop, and then is gouging them on the shipping.  Not nice, not nice at all.  So, if you're thinking of buying paper tags, be warned.  The sharks are circling.


  1. I'm pretty sure you won't get stung again - we tend to learn from costly mistakes! I have 4 lovely mugs sitting in my cupboard that I have never used as the postage was so ridiculous they ended up costing $60 each!

  2. Yep, it's not a nice feeling. I did the same thing once on eBay. Don't tell Mr G, but those hat blocks in my sewing room? Lotsa money.

  3. Have you reported it to Etsy? You should!

  4. Etsy has no policy on refunding excess shipping charges, so I don't think they really care. But I will flag the store anyway. I should have read that feedback more carefully.....


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